Welch Packaging
  • Elkhart, IN, USA
  • Full Time

50% match 401K up to 8% of your contributions, wellness incentives, contributions to health savings account up to $700, 100% coverage on preventative care benefits including prescription medicines, medical, dental, vision, life and supplement life insurances


Join Welch Packaging today! Welch Packaging was founded upon the principle that making a difference was what mattered most. With a clear vision to provide the highest quality corrugated packaging experience.  Today, with 12 regional locations, 5 distribution centers and over 1000 employees, Welch Packaging remains dedicated to servicing the needs of local customers with custom cardboard boxes, creative packaging solutions, and a commitment to long-term relationships.  Welch Packaging has never wavered from the core values upon which it was founded.  Welch Packaging strives to make a difference in customers' business, associates' lives, and every community affected by its work. We believe associate training and development is the foundation of our success.  Welch Packaging has constant history of growth since it began in 1985.  Change is welcomed and encouraged for career growth with compensation for performance.

In addition to a competitive wage we offer competitive benefits package that includes a 50% match 401K up to 8% of your contributions, wellness incentives, contributions to your health savings account up to $700, 100% coverage on preventative care benefits including prescription medicines, medical, dental, vision, life and supplement life insurances. 

Apply today if you are interested in working in a dynamic, growing company and looking for a chance to become part of an exceptional team of professionals.

Welch Packaging currently seeking a Network Support Technician in our Elkhart Location.

Summary:

The role of the IT network support technician is to provide technical support and assistance for a variety of information technology assets & systems, including; Account management, PC's, printers, servers, applications, cell phones, data security, & network infrastructure services.

  1. Meet or exceed customer expectations. (For both internal & external customers)
  2. Responsible to correspond directly with Welch users & or customers servicing any technology specific problem or request via established Help Desk practices.
  3. Maintain Network Hardware & technology assets for local & remote facilities including; Windows servers, Windows PC clients, printers, wireless hardware, & data / voice wiring.
  4. Maintain / support Security Services including; patch management, anti-virus solution, backup solution, email security system.
  5. Maintain / support the Citrix application environment including; troubleshooting session issues, providing access to applications and controlling permissions
  6. Process desired change notices by completing necessary documentation following procedures for new users, terminated users, departmental & organizational changes.
  7. Provide on-call support as needed (including after hours)
  8. Travel to remote sites on a rotational basis to provide excellent support solutions to business needs (including after hours or as needed)
  9. Perform PC imaging and system configuration
  10. Other duties as assigned.

High School Diploma required. College degree in Information Technology/ Computer Science or related field preferred.  Three years of IT experience in a manufacturing setting. Good organizational, analytical and communication skills. Excellent problem solving and teamwork skills. Experience with Windows operating systems is required with proficiency in MS Office applications preferred.  IT certifications in Microsoft, Citrix, & or Cisco is a plus. (ie- MCDST, MCSA, MCSE, MCIPT, CCEA, CCNA

EOE

Welch Packaging
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